FAQ'S
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, we strive to provide accurate and representative product images on our website. However, please note that there may be slight variations in color, texture, or appearance due to factors such as lighting and monitor settings. Rest assured, the product you receive will be of the same type, model, and quality as shown in the pictures.
Where can I view my sales receipt?
You can review your sales receipt by accessing your account on our website. Simply log in to your account and navigate to the "Order History" or "My Purchases" section. There, you will find a detailed record of your purchases, including the corresponding sales receipts for each transaction.
How can I return an item?
To initiate a return, please contact our customer support team within the designated return period, typically mentioned in our return policy. You can reach out to us by phone or email, providing the necessary details such as your order number and the reason for the return. Our customer support representatives will guide you through the return process, including any required documentation and instructions for shipping the item back to us.
Will you restock items indicated as “out of stock?”
A: We strive to maintain adequate stock levels for our products; however, availability may vary due to factors such as demand and supplier availability. If an item is currently out of stock, we recommend checking back periodically as we frequently restock our inventory. Alternatively, you can reach out to our customer support team to inquire about the estimated restocking timeframe or any potential alternatives or similar products that may meet your needs.
What services does Zerdic Communications LLC provide?
Zerdic Communications LLC offers value-added reselling and contracting services. We specialize in serving the US Government, Department of State, through a meticulous bidding process on the GSA platform. We also provide warehousing and distribution services to cater to our corporate customers.
Which industries does Zerdic Communications LLC cater to?
We serve a wide range of industries, including government agencies, corporations, and businesses across various sectors. Our diverse product portfolio allows us to meet the needs of industries such as information technology, office furniture, construction, and more.
How can I purchase products from Zerdic Communications LLC?
To purchase products, you can reach out to our sales team via phone or email, or visit our website to browse our product offerings. Our representatives will assist you in selecting the right products and guide you through the purchasing process.
Does Zerdic Communications LLC ship internationally?
Yes, we have the capability to ship products internationally. Our experience in global logistics enables us to efficiently serve clients across different continents. Please contact our team to discuss your specific shipping requirements.
Can Zerdic Communications LLC assist with government contract procurement?
Absolutely! We have extensive expertise in government contracting and can assist you throughout the procurement process. Our team is well-versed in GSA schedules, compliance requirements, and contract management, ensuring a smooth and successful experience.
Are the products offered by Zerdic Communications LLC of high quality?
Yes, we prioritize the quality and reliability of the products we offer. We source our products from reputable manufacturers and suppliers, ensuring they meet the highest industry standards. We strive to provide our customers with top-notch products that deliver long-term value.
How does Zerdic Communications LLC handle returns and exchanges?
We have a dedicated customer service team to assist you with any returns or exchanges. If you encounter any issues with a product, please contact our team within the designated return/exchange period, and we will work with you to find a satisfactory solution.
Can Zerdic Communications LLC provide custom solutions for specific project requirements?
Yes, we understand that each project may have unique needs. Our team is experienced in providing tailored solutions to meet specific requirements. We collaborate closely with our clients to ensure their needs are met effectively and efficiently.
How can I get in touch with the customer support team at Zerdic Communications LLC?
You can reach our customer support team by phone or email. Our representatives are available during business hours to assist you with any inquiries, concerns, or support needs you may have.
Is Zerdic Communications LLC an authorized reseller for the products it offers?
Yes, we are authorized resellers for the products we offer. We work directly with reputable manufacturers and suppliers to ensure the authenticity and quality of the products we provide to our customers.
Please don’t hesitate to contact us if you have any additional questions or if there’s anything else we can assist you with.